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I need some advice!

I can't decide between several products!

Use our support forum

What about asking our support forum? The answer might already be available on our forum! You can always ask your question online if you don’t have the information you need.

Access the support forum

Request a free quote online

Somfy will help you choose your solution and put you in touch with one or more installers near you.

Request a quote

I would like assistance with the installation or use of my product

View our online manuals

Find our product manuals online to help you use your Somfy product.
Product manuals

Access our online videos and tutorials

Discover Somfy web TV

Ask your question on our support forum

Having trouble using your product? How about directing your question to our forum experts? The answer may already be online. If it isn’t, don’t hesitate to submit a new request, and our experts will be happy to help you.
Ask your question now

My product stopped working!

somfy-pro

My roller shutter stopped working! Get online support to identify your issue.

Is your roller shutter not working properly? Use our online support tool to identify your issue and find a solution quickly.

Use the online support tool
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Get at-home repair with Somfy Assistance

Submit a request online for your alarm, awning, garage door, gate or shutter by filling in some simple information and have an installer contact you quickly. They will help you program or re-program your Somfy product, or assist you if it isn't working. From 95 euros, including taxes.

Contact a Somfy Assistance installer